Development and performance management
ICA invests in future leaders
ICA’s network of young leaders drives internal recruitment, helping to prepare promising management talent for senior functions. Created four years ago, the network links a group of upcoming leaders to senior management. The network improves the members’ understanding of the business and gives them the chance to further develop their skills. In 2008, the network included 20 participants aged 30 to 40. All have previous management experience and come from different parts of the company and from different countries. Participants were selected by senior managers and met about once every two months for the year. In total, around 80 people have been part of the network.
Developing talent is vital to the success of our business. We have processes in place to reward exceptional performance, set structured goals, provide ongoing coaching and give feedback to our employees.
Our management development practices encourage employees to grow within the company by offering them challenging assignments, targeted training, and rewards based on performance. We fill most vacancies through internal promotion, with career progression based on an individual’s aspirations, capabilities, performance and behavior consistent with Ahold’s core values. We recruit externally to augment the strategic talent needs of our workforce and to improve the diversity of our workforce.
To ensure that managers at all of our operating companies take part in an annual performance appraisal, we have a group-wide performance management system in place.
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